Contact

+44 (0)207 326 7998
hire@ivbdirect.com
ivbdirect.com

Unit 3/4
Lilford Business Centre
61 Lilford Road
London
SE5 9HY

JOIN OUR MAILING LIST
Delivery & Collection

STANDARD CENTRAL LONDON

£45 each way

Mon—Fri / 09:00—17:00

OUT OF HOURS CENTRAL LONDON

£90 each way

FAQ
ORDERING

How do I order?

Simply get in touch with us by phone or email shown at the top of this page about any product you are interested in, and we’ll advise on availability, price and rental details.

How can I find a particular product?

If you are unable to locate a product on the website please contact us either by phone or email. If you know the products name, simply type it into the search field located in the menu.

Delivery & Collection

How much is delivery and collection?

Charges for delivery and collection are dependent on your location and the size of your order. When we have your location details we can give you an accurate quote. Additional charges will be incurred for out of working hours. 

What can I expect when my hire items are delivered?

We will deliver all ordered items direct to your agreed location and ask you to sign a delivery note. If there are any discrepancies with your order, please let us know on receipt of the goods so we can take relevant action quickly and efficiently. Our specialist site team will deliver, set up, take down and collect from you.

HIRE

How long can I hire for?

Our standard hire period is 3 days, or 4 days if over a weekend (Friday – Monday). If you would like the hire items for a longer period, please call by phone or email shown at the top of this page.

What if I need my event set up in a short time scale? 

We will advise if we feel you need additional crew to assist with your install. We can provide the crew for you or you can use your own should you have them. Our Sales Team can arrange a site visit to ensure the smooth running for your install & derig according to the specific needs for your event and venue.

What happens if I break, damage or lose equipment?

After collection, your equipment will be returned to our warehouse where we perform our stock checks. You will be informed within 48 hours by email or telephone of any items that are found to be missing, broken or damaged before charges are applied.

Banquettes

Simple, versatile and completely customisable.